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By John Howard on 14/08/2015
Drain Doctor is a national plumbing and drainage company and we are one of the top names in the franchise sector, not only for the services we provide, but also for the support we provide to our franchisees.
There are currently 47 franchisees operating 80 franchised areas and Jan Mitman, our Franchise Sales Director is delighted that Kevin Preston one of the very first Drain Doctor franchisees is a finalist for the British Franchise Association B2B Franchisee of the Year award.
In 1994, Kevin set up his first franchise in Blackpool and has since gone on from strength to strength and now has seven Drain Doctor territories serving the north west of England. Kevin started out as a young apprentice in the family plumbing business. He was actively looking for other business opportunities so when a flyer from Drain Doctor arrived he could see it was a good opportunity, and bought a Drain Doctor franchise.
Kevin explains, “My business strategy was the same as any entrepreneur except this was a franchise. I was able to help build a great brand, with a great reputation but also with the support and backing of a master franchisor that would listen to my plans and offered support when required.”
He continued, “To achieve significant growth for the business in my local area I knew I had to increase our commercial work to a higher percentage than for domestic.”
Kevin has always invested in quality, cutting edge equipment and quality people which meant that they are able to give great ‘Drain Doctor’ service on time every time and his clients know that they are set up to do the work.
Jan Mitman explains, “Drain Doctor’s North West operation epitomises what can be achieved by adhering to a tried and tested franchise model. They run a very successful operation and are celebrating 21 years in business. Kevin is extremely customer focused and builds relationships brilliantly, always looking for ways of adding value to the services they provide their customers. He has always invested in his business and his mentoring of other franchisees in the network is to be applauded.”